PRIVACY POLICY

Your Journey, Your Privacy

Last Updated: June 2026

Welcome to Aloha Terminal.

We believe great communities are built on trust. Whether you're purchasing a ticket, submitting a film, joining our mailing list, applying for a program, partnering with us, or simply exploring our website, we are committed to protecting your information and being transparent about how it is used.

This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices available to you.

The Short Version

We collect only the information we need to operate our events, productions, programs, and website.

We do not sell your personal information.

We use information to communicate with you, provide services, improve experiences, process transactions, and grow our creative community.

You remain in control of your information, and you may request access, correction, or deletion where permitted by law.

Information We Collect

Information You Choose to Share

When you interact with Aloha Terminal, you may voluntarily provide:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Business or organization information

  • Social media profiles

  • Event registrations

  • Film submissions

  • Competition entries

  • Sponsorship inquiries

  • Partnership applications

  • Survey responses

  • Payment information

If you choose not to provide certain information, some services or opportunities may not be available.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

  • IP address

  • Browser type

  • Device information

  • Pages viewed

  • Referral sources

  • Time spent on pages

  • Website interaction data

This information helps us improve performance, security, and user experience.

Why We Collect Information

We use information to:

Keep the Terminal Running

  • Register participants

  • Process ticket sales

  • Manage events

  • Administer competitions

  • Coordinate productions

  • Respond to inquiries

Improve Experiences

  • Understand audience interests

  • Improve website functionality

  • Develop future programming

  • Measure event performance

Stay Connected

  • Event announcements

  • Program updates

  • Application notifications

  • Partnership opportunities

  • Newsletters and marketing communications

You may unsubscribe from marketing communications at any time.

Ticketing, Payments & Transactions

When payments are processed through third-party providers, we do not store complete payment card information on our servers.

Payments may be handled by trusted providers such as:

  • Ticketing platforms

  • Payment processors

  • Registration services

These providers maintain their own privacy and security policies.

Cookies & Digital Navigation

Like most modern websites, we use cookies and similar technologies.

Cookies help us:

  • Remember preferences

  • Improve functionality

  • Measure website performance

  • Understand visitor behavior

You may modify cookie settings through your browser at any time.

Please note that disabling cookies may affect certain features of the website.

Community Content & Public Submissions

Certain activities involve public participation.

Examples include:

  • Film competitions

  • Event applications

  • Speaker submissions

  • Community showcases

  • Contest entries

Information you voluntarily submit for public programs may be displayed publicly as part of those activities.

Please consider this before sharing personal information.

Photography, Video & Event Media

Aloha Terminal produces public events, productions, screenings, workshops, festivals, and community experiences.

By attending an event, you acknowledge that photography, video, and audio recordings may occur.

These recordings may be used for:

  • Event recaps

  • Marketing materials

  • Social media

  • Educational content

  • Promotional campaigns

  • Historical archives

If you have specific privacy concerns regarding media capture, please contact us before the event whenever possible.

When We Share Information

We do not sell personal information.

We may share information only when necessary with:

Trusted Service Providers

Companies that help us operate:

  • Ticketing systems

  • Payment processors

  • Email platforms

  • Event management tools

  • Website hosting providers

  • Production vendors

Legal Requirements

Information may be disclosed when required by:

  • Applicable law

  • Court order

  • Government request

  • Protection of rights, safety, or property

Business Transactions

If Aloha Terminal undergoes a merger, acquisition, restructuring, or asset transfer, information may be transferred as part of that transaction.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information.

However, no system can guarantee absolute security.

While we work hard to protect information, users acknowledge that internet-based transmissions always carry some level of risk.

Children's Privacy

Our website and services are not directed toward children under 13 years of age.

We do not knowingly collect personal information from children under 13 without appropriate parental consent.

If we learn that such information has been collected inadvertently, we will take reasonable steps to remove it.

Your Rights

Depending on your location and applicable law, you may have rights to:

  • Access personal information

  • Correct inaccurate information

  • Request deletion

  • Object to certain processing activities

  • Withdraw consent

  • Request information regarding data practices

To exercise these rights, please contact us using the information below.

California Privacy Rights

If you are a California resident, you may have additional rights under applicable California privacy laws, including rights related to access, correction, deletion, and limitations on the use of personal information.

Aloha Terminal does not sell personal information as defined under California law.

International Visitors

Our services are operated from the United States.

By using this website from outside the United States, you understand that your information may be transferred to and processed within the United States and other jurisdictions where our service providers operate.

Changes to This Policy

As our flights expand and our community grows, this Privacy Policy may evolve.

Updated versions will be posted on this page with a revised effective date.

Continued use of our website after updates constitutes acceptance of the revised policy.

Final Destination: Trust

Aloha Terminal was created to bring people together through creativity, culture, education, storytelling, and community.

Protecting the trust of our audience, participants, partners, and supporters is part of that mission.

If you have questions regarding this Privacy Policy or our privacy practices, please contact us.

Aloha Terminal LLC
Connecting People Through Creativity, Culture & Community